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It is common knowledge that logistics is one of the main functions within a company. It dictates an organization`s performance and influences its ability to satisfy customers. It touches every aspect of a company's operations and, every day, can make the difference between success and failure, the difference between happy customers and dissatisfied customers.
Determined to offer only the best products and the most efficient services, CCC developed a series of training sessions, named “Logistics 101”, that involves all facets of the supply chain.
These training programs give participants an overview of what each logistics department does, what challenges they face, and what the participants can do to help make their jobs more productive and efficient. Most importantly, they enable all participants to coordinate and harmonize their activities with the various departments involved. At CCC, logistics operations includes inventory management, regulatory affairs, inbound transportation, customs, warehousing, customer service and outbound transportation (usually involving the CCC fleet).
The result of this training confirms that CCC logistics shares a common goal of providing excellent service and total customer satisfaction. Synchronization of activities and constant intra-departmental coordination are the main elements of the system currently in process to ensure that customer needs are met at all times. Above all, this process prepares all departments to evolve together with the continuously growing demands of our customers.
At CCC, we are united to offer our customers “the right product, at the right place, at the right time, at the right cost”.
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